Cancellation

Cancellation is free of charge until 1 weeks before your arrival, except Christmas and New Year's Eve. In the case of short-term cancellations or shortening of your room reservation, we will unfortunately be obliged to charge you 80% of the package price if you have not concluded a holiday insurance.

Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:

Follow this link to the website of the European Commission’s entity for online dispute resolution for consumer disputes: http://ec.europa.eu/consumers/odr/ - further information is available if you follow the link. Should you have any initial questions concerning a potential dispute resolution, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..